Subscription Settings
Manage your subscription from Settings > Subscription. Here you can see your current plan, its feature limits, and your usage against them.
Upgrading
Click "Upgrade" on the Premium plan. You will be redirected to a secure Stripe checkout page, where you choose monthly or annual billing. Access opens as soon as the payment succeeds.
Managing Payment
Click "Manage Subscription" to open the Stripe customer portal, where you can update your payment method, view invoices and payment history, and cancel.
To switch between monthly and annual billing, contact us and we will move you over. The self-service portal does not currently offer it.
Cancellation and refunds
You can cancel at any time through the Stripe portal, which stops all future charges.
On monthly billing you keep access until the end of the period you have already paid for, and that payment is not refunded.
On annual billing you can instead ask us for a refund of the unused whole months remaining in your term. Access ends when the refund is issued. Either way your data is kept, and you can export all of it at any time from Settings.
Account Deletion
To delete your account, go to Settings > Account and click "Delete Account". This removes your account and its data from the live service and is irreversible. Copies already written to our routine backups are not reached by it; those age out separately, on a cycle of about two weeks.